The Shanghai Cooperation Organisation (SCO) Summit, held from August 31 to September 1, 2025, in Tianjin, China, showcased a notable advancement in event management and media assistance with the introduction of the humanoid AI robot, Xiao He. This innovative deployment highlights the growing integration of advanced technology into large-scale international gatherings, enhancing efficiency and modernizing traditional summit operations.
The Role of Xiao He
Designed as a specialized service robot, Xiao He’s primary function was to support media personnel and delegates at the summit’s press center. The robot acted as a multifaceted help desk, providing multilingual support in Chinese, English, and Russian, which is crucial for an event attracting international participants. Xiao He’s capabilities extended beyond simple translation; it provided real-time information processing and assistance with protocol-compliant interactions, answering questions about event schedules, logistics, and summit arrangements.
Beyond its core functions, Xiao He was equipped with sophisticated systems, including emotional recognition algorithms and adaptive learning modules. These features allowed it to not only provide factual information but also to adapt its responses based on the emotional tone of the conversation, facilitating a more seamless and natural communication experience. By handling routine inquiries and providing consistent, accurate information, Xiao He allowed human staff to focus on more complex tasks, thereby streamlining the media center’s operations and improving the overall experience for journalists.
The Broader Implications
The deployment of Xiao He at the SCO Summit is a significant case study in the application of humanoid AI in public-facing roles. It signals a trend where advanced robotics are being used to enhance human-centered services, particularly in environments requiring high levels of precision, efficiency, and multilingual capabilities. The robot’s operational parameters, which emphasize cultural neutrality and factual accuracy, underscore its potential as a reliable tool in diplomatic and international settings.
This use of a humanoid robot serves a dual purpose: it not only provides practical assistance but also acts as a public demonstration of China’s technological prowess in AI and robotics. The successful integration of Xiao He at an event of this magnitude suggests a future where similar AI assistants could become a standard feature at international conferences, trade shows, and other major events.
Conclusion
The SCO Summit 2025 marked a new chapter in the use of technology to support large-scale international events. The humanoid AI robot Xiao He proved to be a valuable asset, assisting media personnel with real-time information and multilingual support. This successful implementation provides a glimpse into the future of event management, where AI and robotics will likely play an increasingly integral role in enhancing communication, efficiency, and overall participant experience.
For a look at the humanoid AI assistant at the SCO Summit, you can watch this video: Meet Xiao He: The Advanced Humanoid AI Assistant At The 2025 SCO Summit In Tianjin. This video is relevant as it provides a visual report on the humanoid AI robot Xiao He’s role at the SCO Summit 2025.