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    Home»Trending Now»ChatGPT’s user growth has slowed, report finds
    Trending Now

    ChatGPT’s user growth has slowed, report finds

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    Introduction

    ChatGPT, OpenAI’s flagship chatbot, revolutionized how people interact with artificial intelligence when it launched in 2022. Its meteoric rise made it a household name, redefining everything from content creation to productivity tools. However, according to recent market intelligence and analysis, ChatGPT’s explosive growth is beginning to show signs of slowing — prompting questions about market saturation, increasing competition, and the long-term sustainability of its business model.

    Evidence of Slowing Growth

    1. Download Trajectory Flattening

    Data from Apptopia, a mobile app intelligence firm, reveals that ChatGPT’s global download growth has decelerated. After April 2025, the rate at which new users install the app began to plateau. For instance, in October 2025, the downloads are expected to decline by 8.1% month-over-month.

    2. Stagnating Daily Active Use

    Alongside the drop in downloads, engagement metrics are weakening. Apptopia’s analysis shows that in the U.S., the average time spent per daily active user (DAU) has dropped by 22.5% since July, and the average number of sessions per user per day is down by 20.7%. This suggests that not only are fewer new users coming in, but existing users are also interacting less frequently.

    3. Slower Growth in Monthly Active Users

    According to market intelligence firm Sensor Tower, ChatGPT’s global monthly active users grew by about 6% from August to November 2025, reaching approximately 810 million. While this is still growth, it’s markedly slower than ChatGPT’s earlier trajectory. Sensor Tower suggests that this plateau could indicate market saturation.

    4. Declining Market Share

    During the same period, ChatGPT’s share of the global AI chatbot market has dropped. Sensor Tower estimates a 3-percentage-point decline in its share of monthly active users between August and November 2025. Meanwhile, rivals — particularly Google’s Gemini — are gaining ground fast. Gemini’s monthly active users reportedly jumped about 30% in those months, driven in part by the popularity of Google’s “Nano Banana” image-generation model.

    Root Causes of the Slowdown

    Market Maturation

    One of the biggest factors seems to be that ChatGPT may be nearing saturation. Early adopters — curious tech users, creators, and professionals — have largely discovered and tried the platform. As download rates drop, it suggests that the “discovery” phase is winding down, and future growth will depend more on value-driven usage rather than novelty.

    Competition Heating Up

    OpenAI is no longer the only major player. Google’s Gemini, with its highly publicized image capabilities (e.g., Nano Banana), is rapidly gaining adoption. Other competitors like Perplexity and Claude are also reportedly growing fast — Sensor Tower notes both saw triple-digit year-over-year growth. As more AI chatbots diversify their features and improve accessibility, the competitive pressure on ChatGPT is high.

    Changing User Behavior

    Another interesting trend: user engagement is shifting from casual exploration to more purpose-driven interactions. According to the Economic Times citing Apptopia, with the novelty wearing off, many users now open ChatGPT with specific tasks in mind rather than just experimenting. Less frequent sessions and shorter time per session may reflect this more task-oriented use pattern.

    Internal Signals: “Code Red”

    In response to these trends, OpenAI CEO Sam Altman reportedly declared a “code red” internally. He urged teams to prioritize improving core aspects of ChatGPT — such as personalization, reliability, and speed — over launching new, peripheral projects. This suggests that OpenAI recognizes the urgency of reinvigorating growth.

    Implications of the Slowdown

    Strategic Risk for OpenAI

    If growth continues to taper, OpenAI could face challenges in meeting its long-term revenue and valuation projections. Lower engagement could mean lower conversion to paid plans, or reduced upsell to newer offerings.

    Pressure to Innovate

    To counter saturation, OpenAI may need to ramp up innovation. This could mean new features, more aggressive monetization (e.g., via premium tiers or enterprise adoption), or ways to deepen engagement — not just by adding users, but by increasing usage depth.

    Market Opportunity for Rivals

    This slowdown opens the door for competitors to capture market share. Google, Anthropic, Microsoft, and other players might leverage this moment to push differentiated products, drawing in users who feel ChatGPT is plateauing.

    User Experience Evolution

    As users settle into more deliberate usage patterns, ChatGPT’s value proposition may evolve. Instead of being a novelty chatbot, it could position itself more as a workhorse tool — for writing, learning, creative ideation, or personalized assistance.

    Conclusion

    ChatGPT’s growth story has been nothing short of spectacular, but the latest data suggests it’s entering a new phase: one marked by maturity rather than exponential expansion. Slowing downloads, reduced engagement, and intensifying competition all point to a market that is stabilizing — not collapsing. For OpenAI, this is a pivotal moment: sustain its early momentum, or adapt to a more competitive and saturated environment.

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